In the Select Folders dialog box, pick your top-level folder. You may notice the “Mail from these folders…” is blank. This will bring up the Customize dialog box. To fix this error right click on the search folder in question–in our case Unread Mail–select Customize This Search Folder from the context menu. You can specify countless different criteria on these three tabs creating an endless set of combinations.īut what about the error? Fix “The attempted operation failed. In addition, this dialog grants you the option to create a custom Search Folder. If we kept the default value anything over 100 kilobytes will be displayed in this folder. This number is configured in kilobytes and defaults to 100 KB. For example, Large Mail requires you to set the threshold for what you consider large. Each template requires user input to define what the Search Folder should display. This will display a dialog allowing you to create a Search Folder from twelve different templates. For a full list of all available search criteria click the Folder tab > New Search Folder button. Search Folders are a virtual folder that contains items based on criteria you specify. Thankfully the fix was incredibly simple. This same error occurred when clicking on other search folders such as Categorized Mail, or, Large Mail. However, when clicking on the Unread Mail folder it resulted in the following error. While working on a Cutover migration for Office 365 I ran into an error with the default search folders in Outlook.
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